Privacy Policy
At Rare Icones, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect personal information from you when you interact with our website or contact us. This information may include:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
- Technical Data: IP address, browser type, device type, and other information collected automatically through cookies and other tracking technologies.
- Order and Transaction Data: Information related to the products you purchase, payment details, and delivery preferences.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and customer support.
- Payment Handling: To process your payments securely.
- Improving Our Services: To enhance your shopping experience, improve our website’s functionality, and analyze website performance.
- Marketing and Communication: To send you updates about your order, promotional offers, and new product information. You can opt out of marketing communications at any time.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and lawful requests from government authorities.
3. Data Protection and Security
We are committed to safeguarding your personal data and use various security measures to ensure its protection:
- Encryption: We use secure encryption protocols for payment transactions and sensitive information.
- Access Control: Only authorized personnel can access your personal information for the purposes outlined above.
- Data Retention: We retain your data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.
4. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us with order fulfillment, payment processing, and website maintenance.
- Legal Authorities: If required by law or to protect our rights, we may disclose your information to relevant authorities.
5. Cookies and Tracking Technologies
Rare Icones uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and provide a personalized experience.
- You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Data Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request a copy of your personal data and update any inaccuracies.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-out: You can opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us at support@rareicones.com.
7. Third-Party Links
Our website may contain links to third-party websites. Rare Icones is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it regularly.
Terms of Service
These terms and conditions outline the rules and regulations for the use of Rare Icones’ website and services. By accessing our website, you accept these terms of service in full. If you do not agree with any part of these terms, please do not use our website.
1. General Information Rare Icones is an online electronics store based in Dubai, specializing in smartphones, accessories, and other consumer electronics from major global brands.
2. Product Information We make every effort to display accurate product information on our website, including product descriptions, pricing, and availability. However, errors may occasionally occur, and we reserve the right to correct them. All products sold on Rare Icones are authentic and come with manufacturer warranties unless stated otherwise.
3. Order Placement and Acceptance
- By placing an order through our website, you confirm that all information provided (name, contact details, shipping address) is accurate.
- All orders are subject to availability and acceptance by Rare Icones. We reserve the right to cancel or refuse any order without prior notice if there is an issue with stock availability or incorrect pricing.
- You will receive an email confirmation once your order is placed. If your order is canceled or modified, we will notify you via email or phone.
4. Pricing and Payment
- All prices listed on our website are in UAE Dirhams (AED) unless stated otherwise. Prices may be subject to change without notice.
- Payment must be made at the time of order via our secure online payment system or other payment methods we offer.
- We accept major credit and debit cards, and you agree to provide valid payment details for your order.
- Rare Icones reserves the right to verify your payment details before processing your order.
5. Shipping and Delivery
- Rare Icones provides fast and reliable shipping within the UAE. Delivery times may vary depending on product availability and delivery location.
- Free shipping is available on certain orders, as outlined in the product description.
- Delivery times are estimates and are not guaranteed. We are not responsible for delays due to unforeseen circumstances.
- Upon receiving the product, please inspect it immediately for any damage or defects.
6. Returns and Refunds
- Rare Icones accepts returns within 7 days of delivery for defective or incorrect items. Please contact us via WhatsApp at +971547533220 or email our support team for assistance.
- Returned items must be in their original condition, including all packaging and accessories. Items that are damaged, used, or missing parts are not eligible for return.
- Refunds will be issued once the returned item is inspected and approved by our team. Refunds will be credited to the original method of payment.
7. Warranty
- All products sold by Rare Icones come with the manufacturer’s warranty. The warranty period and terms vary by product and brand.
- Rare Icones is not responsible for warranty claims. For any warranty issues, please contact the manufacturer directly or visit an authorized service center.
8. User Account
- You may be required to create an account to use certain features of our website. You are responsible for maintaining the confidentiality of your account details and password.
- Rare Icones reserves the right to terminate accounts, refuse service, or cancel orders at its sole discretion.
9. Privacy Policy Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.
10. Limitation of Liability Rare Icones is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. This includes, but is not limited to, loss of revenue, data, or business opportunities.
11. Governing Law These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from your use of this website or related to our services will be subject to the exclusive jurisdiction of the courts in Dubai.
12. Contact Information For any questions, concerns, or disputes, please contact us at:
- WhatsApp: +971547533220
- Email: support@rareicones.com
Thank you for choosing Rare Icones!